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Ways
to Order
To order, find the product you wish to purchase and
click on the "add to cart" button. You can order:
- online with
a credit card (read about our secure
online ordering)
- by phone: 805-460-0228
- by mail with a check or
money order and your printed order form (on first page of shopping cart click "print to order
by mail", under "Ways to Order")
- by fax: 605-845-7627
fax# for POs.
Send your printed order form with
credit card information (on first page of shopping cart click "print to order
by mail", under "Ways to Order")
Shipping
Policy
Before
ordering you should understand and agree to the following: Simple
Fitness Solutions is not responsible for packages lost, stolen, or
delayed in
transit. Since the U.S. Postal Service (USPS) doesn't
guarantee your package will arrive, neither can we. If you are
concerned about your shipment, UPS is recommended as they guarantee
delivery. However, if you select expedited service, be aware that UPS is not responsible for packages
delayed due to severe weather conditions or other circumstances beyond their
control.
Shipping
Rates
Shipping rates are based on weight,
destination and shipping
method. On the shopping cart page click "Check Out",
then "See Rates" where you can enter your
zip code to compare shipping charges for various shipping
options. There is a 7.25% sales tax for California orders and a 6%
sales tax for South Dakota orders.
Choice of shipping includes Priority Mail, Priority
Mail International, UPS Ground, UPS
3rd-Day, 2nd-day, or Next Day. UPS orders cannot be shipped to PO boxes or
APO addresses.
Shipping Times
Large Orders -
please read
Priority Mail: Typically
2-3 days
excluding Sunday, but no guaranteed time.
UPS Ground: UPS
guarantees packages shipped to a business address will arrive by the first
day given in the delivery time column. Residential addresses can take
a day longer, so if
you are pressed for time, use a company address if possible. (Business
days are Monday - Friday excluding holidays.)
| Delivery Time |
States |
| 5-6 business days |
remote parts of CA, south
FL |
| 4-5 business days |
south
AL, AZ, CA, CT, DE, FL, GA, southwest ID MA, MD, ME, NC, NH,
NJ, southeast NY including NYC, most of NV, OR, east PA, RI,
SC, east VA, VT, WA |
| 3-4 business days |
north
AL, AR, southeast ID, IN, KY, LA, MI, MS, MT, NM, northeast
NV, most of NY, OH, west PA, TN, TX, UT, west VA, WV, east WY |
| 2-3 business days |
CO, IA, IL, KS, MN, MO, ND, NE,
OK, SD, WI, west WY |
UPS
3rd-Day, 2nd-Day, or Next Day
Next Day orders
placed before 1:00 CST will be shipped the same day and arrive the
next day.
2-Day & 3-Day orders received
before 1:00 pm CST will arrive in 2 business days and 3 business days,
respectively. (Business days are M - F
excluding holidays.)
NOTE:
Large orders are shipped by the next business day. If ship time is an
issue, please contact
us prior to ordering.
Secure
Online Ordering
Your credit card information is safely sent via SSL
(secure socket layer) encryption on our secure shopping cart page
provided by LinkPointCart. You are on a
"secure" web page if there is a picture of a lock on the
bottom right of the browser screen (Internet Explorer). You can also tell that you are on a secure web page if the
URL is https:// instead of http://. Our shopping cart is secure
(the rest of the
web site isn't--doesn't need to be).
hacker-safe shopping provided by LinkpointCart (click
cart for ScanAlert seal)
Store
Policies
RETURNS
All products returned
in original condition within 30 days of purchase receive a full refund,
less shipping & handling charges. The exception is custom orders which are
non-refundable.
We advise shipping returns by UPS/FedEx or insuring your package if using USPS.
No credit will be issued for lost merchandise.
For returns, use mailing label on
packing slip, or if unavailable, send items and
your order number to:
Simple Fitness Solutions Returns
1915 10th Ave. W
Mobridge, SD 57601
EXCHANGES
We recommend you return your original order for a refund and place a
new order. It is faster and simpler than having to wait for your
return to be shipped and processed before an exchange can be sent out.
Warranty
All products are under a 6-month warranty for home use and
3-month warranty for professional use (classes, gyms, etc).
Privacy
Policy
All customer information is for internal
use only--we promise not to share or sell it to anyone.
Catalog
Use this button to add a free catalog to
your order. If you aren't placing an order, the catalog will be sent
by 1st class mail--U.S. addresses only!
Canadian
Orders
Online orders are accepted from the
U.S. and Canada only.
NOTE: You must select Priority Mail
International as your shipping method--Priority Mail is for
U.S. orders only. Customs
fees, duties or taxes are paid by the customer. If you refuse your package,
you
will have to pay the return shipping charge. Your
credit card will be refunded less shipping costs both ways.
Purchase
Orders
Need a quote? Quantity Discounts
- Minimum order $150
- Accepted from schools, universities, government agencies, and medical facilities.
- Must be signed and include a contact person and phone number, shipping and billing address.
- For questions, please call 805-460-0228.
FAX PURCHASE ORDERS: 805-980-4357
MAIL PURCHASE ORDERS:
Simple Fitness Solutions
Attn: Deborah Mullen
8205 Santa Cruz Rd.
Atascadero CA 93422
An easy way to get
a quote is to:
-
add items to shopping cart
- under “Ways to Order” at bottom of page, click “Print to order
by postal mail.”
This will generate an order form
suitable for printing--ignore sales tax if non-profit. To
submit a purchase order, please use fax number/mailing address above,
Quantity
Discounts - Please check
out our commercial page and call 805-460-0228 with any questions.
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